Service Logic has over 35 years experience within the AutoID industry and we pride ourselves on our ability of being able to provide OUR CUSTOMERS with the complete package. From the initial conception of an idea, SUPPLY OF PRODUCT through to the final installation and on-going maintenance and support.

If you wish to return any equipment for repair or evaluation then please complete the online returns form or contact our service department and a form will be faxed to you.

The different types of repairs available are as follows:

Warranty Repair

* Order number to be provided when equipment returned for repair.

For many companies the performance of their AutoID equipment is absolutely vital to the successful running of their operation.

Service Logic offers two different levels of support contract to help keep your operation up and running 24 hours a day. Service Logic understands that we are all different and that our requirements may not be the same. To this end both types of cover available can be tailored to meet your own specific requirements and demands.

The two different levels of cover available are as follows:

Gold Star Cover

Here at Service Logic we pride ourselves on the high level of expertise and professionalism that we employ when specifying and installing AutoID equipment. Because of the high level we have set ourselves we are asked to repeat installations for new projects. Some of our regular and satisfied customers include:

The above installations range from simple stand-alone applications to more complex 360 degree scanning arrays utilising the very latest in CCD and Laser scanning technology.

Before any installation work is performed a site survey is carried out where all the necessary measurements and photos are taken. The framework is then cut to the exact measurements out of BOSCH aluminium extrusion. Only when the framework has been inspected and checked is it finally delivered to site for assembly.

Due to the flexibility and diversity of the aluminium extrusion, frames can be constructed to meet the demands of any type of installation.
For more information on custom made framework please call US or send an email.

As part of our after sales support we are able to provide training on all of the AutoID equipment supplied. The training can either be office based or on the customers premises and covers all aspects, from configuration through to basic faultfinding and equipment replacement.

The training can be adjusted to cater for all levels of experience and requirements.


From time to time customers purchase equipment that require special configuration or hardware changes.

Service Logic is here to ease the burden and perform the necessary changes for you. Once any changes have been carried out the equipment is given a full test and final inspection.

This means that when the equipment arrives on-site it can be used straight away keeping any downtime to a minimum.


Before installing any form of RF equipment it is vital that the necessary checks and site surveys have been carried out.

Using our highly skilled and qualified engineers we are able to survey your facility ensuring that you not only get complete coverage but also receive the optimum performance.